How do I log in to my account?

If you are unable to log in to your account, please try the following tips:

  • Make sure that you are using the email address you used to subscribe, ensuring the spelling of your email address and password are correct.
  • If you have forgotten your password please use the ‘Forgot Password‘ link at the bottom of the login page.
  • Check your junk mail for any correspondence.

If that does not work, please reach out to us at holly@virtualmvmt.com.au

2022-03-16T14:06:41+08:00

How do I access Virtual MVMT if I am an in-studio member?

In-studio members receive complimentary Virtual MVMT access.

If you have a current in-studio membership through Mindbody, please email us for assistance in creating a Virtual MVMT login.

2022-03-16T13:58:36+08:00

Do I need the internet to access the workouts?

You must have access to the internet to stream the workouts on your device.

2022-03-16T13:55:46+08:00

Can I access the workouts anytime, anywhere?

All workouts are available in the library, on-demand.

You can stream them at any time with an active subscription, but must have access to the internet to login and stream on your device.

2022-03-16T13:54:49+08:00

Where are you located?

Location:

We are located on the Corner of Walt Drabble Lane and Lemon Lane, Claremont, Western Australia 6010. The studio is next door to the bunnings nursery and across the road from the pet shop.  Get Directions

Parking: 

There is free 3-hour parking underneath bunnings or 1-hour spots outside bunnings and empire.

2022-03-16T13:52:14+08:00

How do I cancel my subscription?

You can cancel your subscription at any time through your online account.

  • Login to your account
  • Select ‘My Account‘ in the footer
  • Select ‘Subscriptions’
  • Opt to ‘Cancel’ or ‘Abandon’

We are always seeking to improve our platform. If you do cancel your subscription please get in touch to let us know how we could have helped your Pilates journey.

If you decide to join us again in the future (we hope you do!) You can simply log in to your account and choose to activate a subscription using the same method.

Cancel Account
The status of the subscription will be set to Canceled and it will expire after the Expiration Date. You will still have access to your restricted content until the expiration date has passed.

Abandon
The Abandon option will completely remove a subscription from your account. Recurring payments will be canceled and any access to restricted content will be revoked.

2022-03-16T13:39:23+08:00

Can I purchase a gift voucher?

Yes! Please email us if you have a specific offer or value you would like to gift a loved one.

Please note that an account must be created to activate all subscriptions, including valid credit or debit card information. However, we will apply your gift voucher to the account on creation.

2022-03-16T13:21:31+08:00

Is there a minimum commitment term?

Virtual MVMT is a subscription-based program with 2 subscription levels.

Our Intro Offer + 7 Day Free Trial can be canceled at any time within the first 7 days, free of charge. After the first 7 days, a fortnightly payment will be deducted through your nominated payment method.

The 3 Month Membership + Toning Toolkit has a 3-month commitment, charged upfront. After the initial payment, you may cancel your subscription at any time.

All subscriptions are rolling and will continue to be billed in fortnightly or 3-monthly payments until you cancel your membership. This is stated upon signup.

2022-03-16T13:16:59+08:00

What is our difference?

Our combined passion and experience in movement comes from years of researching, creating, learning, doing and perfecting. We pride ourselves on our ability to create fun, challenging and effective movement sequences that effectively sculpt the body providing the long, lean results you want – without over-training, creating an imbalance or causing injury.

MVMT will improve your life now – and 30 years from now. We mean it when we say MVMT has your back.

2022-03-16T12:53:44+08:00

Title