How do I cancel my subscription?

You can cancel your subscription at any time through your online account.

  • Login to your account
  • Select ‘My Account‘ in the footer
  • Select ‘Subscriptions’
  • Opt to ‘Cancel’ or ‘Abandon’

We are always seeking to improve our platform. If you do cancel your subscription please get in touch to let us know how we could have helped your Pilates journey.

If you decide to join us again in the future (we hope you do!) You can simply log in to your account and choose to activate a subscription using the same method.

Cancel Account
The status of the subscription will be set to Canceled and it will expire after the Expiration Date. You will still have access to your restricted content until the expiration date has passed.

Abandon
The Abandon option will completely remove a subscription from your account. Recurring payments will be canceled and any access to restricted content will be revoked.

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Can I purchase a gift voucher?

Yes! Please email us if you have a specific offer or value you would like to gift a loved one.

Please note that an account must be created to activate all subscriptions, including valid credit or debit card information. However, we will apply your gift voucher to the account on creation.

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Is there a minimum commitment term?

Virtual MVMT is a subscription-based program with 2 subscription levels.

Our Intro Offer + 7 Day Free Trial can be canceled at any time within the first 7 days, free of charge. After the first 7 days, a fortnightly payment will be deducted through your nominated payment method.

The 3 Month Membership + Toning Toolkit has a 3-month commitment, charged upfront. After the initial payment, you may cancel your subscription at any time.

All subscriptions are rolling and will continue to be billed in fortnightly or 3-monthly payments until you cancel your membership. This is stated upon signup.

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